Hawaii State Judiciary Court Systems
The statewide court technology stack: criminal and family case management, citations, driver records, warrants, and bail
The problem
Hawaii is one of the few states where traffic citations and driver abstracts run through the Judiciary rather than a DMV. That put case records, citation processing, driver history, and the money attached to all of it inside one branch of government, on paper processes, with law enforcement and the courts needing different views of the same records.
What we built
We built and operated the Judiciary's internal court systems statewide, working inside the courts' own operating environment rather than at the public service layer:
- Case management for criminal and family law, the Judiciary's system of record
- eBench warrants, access-controlled by single sign-on so approved members of Hawaii's law enforcement and criminal justice agencies could search traffic, criminal, and non-Family Court civil warrants, refreshed multiple times daily
- eTraffic citation processing
- Driver records for the Traffic Violations Bureau: driver history and abstracts, including data exchange with insurance carriers under DPPA permissible-use rules
- Vehicle monitoring service
- Court payment integration across docket ordering, fine payments, and bail, on the same PCI-DSS compliant engine handling $2B+ a year
Impact
The warrant work alone cleared a 90,000-warrant backlog that had defeated two prior initiatives and a blue-ribbon commission. The broader court technology program won the National Association for Court Management's Top 10 Court Technology Solutions Award in 2016, and the systems ran under CJIS compliance with zero breaches across the tenure.